Privacy Policy | EcoSkips Whitsundays

At Eco Skips Whitsundays, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our skip bin hire services. Please read this policy carefully. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information in order to provide and improve our services, including:

Personal Information: Name, email address, phone number, billing details, and delivery address.
Non-Personal Information: Browser type, IP address, pages visited, and other technical data related to your interaction with our website.
Payment Information: If you make a booking, we collect payment details through secure third-party payment processors. We do not store your financial information.
Booking Information: Details related to your skip bin hire, including location, date, and duration of service.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide, manage, and improve our skip bin hire services.
To process payments and manage bookings.
To communicate with you regarding inquiries, orders, or customer support.
To analyze website performance and improve user experience.
To comply with legal obligations.
To prevent fraudulent transactions and unauthorized access to accounts.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third-party vendors who assist in payment processing, website hosting, and logistics.
Legal Requirements: If required by law, such as responding to legal requests or preventing fraudulent activities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Payment Processors: Your payment details are processed securely through third-party payment gateways to complete transactions.

4. Data Security
We implement appropriate technical and security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security. Payment transactions are encrypted and processed through reputable third-party payment processors to ensure the security of your financial data.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality and user experience. You can adjust your browser settings to refuse cookies, but some website features may not function properly as a result.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Request a copy of the data we hold about you.
Cancel or modify bookings as per our service terms. To exercise these rights, please contact us at [Insert Contact Email].

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Eco Skips Whitsundays
Midge Point Queensland
Email: admin@ecoskipswhitsundays.com
Phone: 0437 013 316

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.